Regulations of the www.ctschemistry.com Store

1. General provisions

1. The online store available at https://ctschemistry.com/index.php/sklep/ is run by C.T. Service S.A. with its registered office in: Lesznowola, ul. Jedności 9. A company registered by the Registry Court for the capital city of Warsaw in Warsaw, 14th Commercial Division of the National Court Register - KRS0000561733, NIP: 123-12-99-258, e-mail address: office@ctschemistry.com, telephone number: +48 22750 20 66.

2. These Regulations are addressed to both consumers and entrepreneurs using the
Online Store, unless a given provision of the Regulations provides otherwise and is addressed only to consumers or entrepreneurs.

3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data is processed for purposes, to the extent and based on the principles indicated in the privacy policy published on the
pages of the Online Store. Providing personal information is voluntary. Each person whose personal data is processed by the Service Provider has the right to inspect their content and the right to update and correct them.

4. Definitions:

WORKING DAY - one day from Monday to Friday, excluding public holidays.

REGISTRATION FORM - form available in the Store

ORDER FORM - Electronic Service, an interactive form available in the
Online Store enabling the submission of an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.

CUSTOMER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity; - who has concluded or intends to conclude a Sales Agreement with the Seller.

CIVIL CODE - the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended) .). ACCOUNT - Electronic Service, marked with an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider's ICT system, in which data provided by the Service Recipient and information about Orders placed by him in the Online Store are collected.

NEWSLETTER - Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, news and promotions in the Online Store.

PRODUCT - a movable item or service available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.

REGULATIONS - these regulations of the Online Store.

ONLINE SHOP - the Service Provider's online store available at the Internet address: https:/ /ctschemistry.com/index.php/shop/.

SELLER; SERVICE PROVIDER – C.T. Service S.A. with its registered office in: Lesznowola, ul. Jedności 9. Spółka
registered by the Registry Court for the Capital City of Warsaw in Warsaw, 14th Commercial Division of the National Court Register –  KRS0000561733, NIP: 123-12-99-258, e-mail address: office@ctschemistry.com , telephone number: +48 22750 20 66.

SALES AGREEMENT - a Product sales contract concluded or concluded between the Customer and the Seller via the Online Store.

ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Service Recipient
via the Online Store

SERVICE RECIPIENT - (1) natural person having full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity; - using or intending to use the Electronic Service.

ACT ON CONSUMER RIGHTS, ACT - Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended .) ORDER - Customer's declaration of intent submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.

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2. Electronic services in the online store

1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter. (2) clicking on the "Register" field and (3) confirming the will to create an Account by clicking on the confirmation link sent automatically to the e-mail address provided. In the Registration Form, it is necessary for the Service Recipient to provide the following data of the Service Recipient: e-mail address and password. The Service Recipient has the option, at any time and without giving a reason, to delete the Account (resignation from the Account) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: office@cetchemistry.com or in writing to the following address: C.T. Service S.A. Lesznowola, ul. Jedności 9.

ORDER FORM - the use of the Order Form begins when the Customer adds the first Product to the electronic basket in the Online Store. Placing an Order takes place after the Customer completes a total of two subsequent steps - (1) after completing the Order Form and (2) clicking on the Online Store website after completing the Order Form "I am ordering with the obligation to pay" - up to this point, it is possible to modify the data entered ( for this purpose, follow the displayed messages and information available on the Online Store website). In the Order Form, it is necessary for the Customer to provide the following data concerning the Customer: name and surname/company name, address (street, house/apartment number, zip code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of the Product(s), method of payment. In the case of Customers who are not consumers, it is also necessary to provide the company name and NIP number. The Order Form Electronic Service is provided free of charge and is of a one-off nature and ends when the Order is placed through it or when the Customer ceases to place the Order through it earlier.

NEWSLETTER - use of The newsletter takes place after providing the e-mail address in the "Newsletter" tab visible on the Online Store website, to which subsequent editions of the Newsletter are to be sent and clicking the "Save" field. You can also subscribe to the Newsletter by ticking the appropriate checkbox when creating an Account and placing an Order - upon creating an Account and placing an Order, the Service Recipient is subscribed to the Newsletter. The Newsletter Electronic Service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving a reason, to unsubscribe from the Newsletter (resignation from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: office@ctchemistry.com.

2. Technical requirements necessary for cooperation with the ICT system used by the Service Provider: (1) computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) web browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari version 5.0 and higher, Microsoft Edge version 25.10586.0.0 and higher; (4) recommended minimum screen resolution: 1024×768; (5) enabling the option of saving Cookies and Javascript

3 in the web browser. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and morality, taking into account respect for personal rights and copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the facts. The service recipient is prohibited from providing unlawful content.

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3. Terms of concluding a sales contract

1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with point 2.1.2 of the Regulations.

2. The Product price shown on the Online Store website is given in Polish zlotys and includes taxes. The total price including taxes of the Product being the subject of the Order, as well as delivery costs (including charges for transport, delivery and postal services) and other costs, and when the amount of these charges cannot be determined - about the obligation to pay them, the Customer is informed on the Online Store website when placing the Order, including when the Customer expresses the will to be bound by the Sales Agreement.

3. The procedure for concluding a Sales Agreement in the Online Store using the Order Form
1) The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store in accordance with point 2.1.2 of the Regulations.
2) After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the appropriate e-mail to the Customer by the Seller to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's statement on receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.

4. The content of the concluded Sales Agreement is recorded, secured and made available to the Customer by (1) providing these Regulations on the Online Store website and (2) sending the Customer the e-mail message referred to in point 3.3.2. of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.

4. USŁUGI ELEKTRONICZNE W SKLEPIE INTERNETOWYM

1. W Sklepie Internetowym dostępne są następujące Usługi Elektroniczne: Konto, Formularz Zamówienia oraz Newsletter.a)
Konto – korzystanie z Konta możliwe jest po wykonaniu łącznie trzech
kolejnych kroków przez Usługobiorcę – (1) wypełnieniu Formularza
Rejestracji, (2) kliknięciu pola „Zarejestruj się” oraz (3)
potwierdzeniu chęci utworzenia Konta poprzez kliknięcie w link
potwierdzający przesłany automatycznie na podany adres poczty
elektronicznej. W Formularzu Rejestracji niezbędne jest podanie przez
Usługobiorcę następujących danych Usługobiorcy: adres poczty
elektronicznej oraz hasło. Klient, który dokonał Rejestracji może
zgłosić żądanie usunięcia Konta Klienta Usługodawcy, przy czym w
przypadku zgłoszenia żądania usunięcia Konta Klienta przez Usługodawcę,
może ono zostać usunięte w terminie 2 dni od zgłoszenia żądania.b)
Usługa Elektroniczna Konto świadczona jest nieodpłatnie przez czas
nieoznaczony. Usługobiorca ma możliwość, w każdej chwili i bez podania
przyczyny, usunięcia Konta (rezygnacji z Konta) poprzez wysłanie
stosownego żądania do Usługodawcy, w szczególności za pośrednictwem
poczty elektronicznej na adres: office@cetchemistry.com lub też pisemnie na adres: CTS Chemistry Sp. z o.o. 05-500 Warszawa, Piaseczno,
ul. Okulickiego 19.
c) Formularz Zamówienia – korzystanie z Formularza Zamówienia rozpoczyna się z momentem dodania przez Klienta pierwszego Towaru do elektronicznego koszyka w Sklepie Internetowym. Złożenie Zamówienia następuje po wykonaniu przez Klienta łącznie dwóch kolejnych kroków – (1) po wypełnieniu Formularza Zamówienia i (2) kliknięciu na stronie Sklepu Internetowego po wypełnieniu Formularza Zamówienia pola „Zamawiam z obowiązkiem zapłaty” – do tego momentu istnieje możliwość samodzielnej modyfikacji wprowadzanych danych (w tym celu należy kierować się wyświetlanymi komunikatami oraz informacjami dostępnymi na stronie Sklepu Internetowego). W Formularzu Zamówienia niezbędne jest podanie przez Klienta następujących danych dotyczących Klienta: imię i nazwisko/nazwa firmy, adres (ulica, numer domu/mieszkania, kod pocztowy, miejscowość, kraj), adres poczty elektronicznej, numer telefonu kontaktowego oraz danych dotyczących Umowy Sprzedaży: Towar/y, ilość Towaru/ów, miejsce i sposób dostawy Towaru/ów, sposób płatności. W wypadku Klientów niebędących konsumentami niezbędne jest także podanie nazwy firmy oraz numeru NIP.
Usługa Elektroniczna Formularz Zamówienia świadczona jest nieodpłatnie oraz ma charakter jednorazowy i ulega zakończeniu z chwilą złożenia Zamówienia za jego pośrednictwem albo z chwilą wcześniejszego zaprzestania składania Zamówienia za jego pośrednictwem przez Usługobiorcę.
d) Newsletter – korzystanie z Newslettera następuje po podaniu w zakładce „Newsletter” widocznej na stronie Sklepu Internetowego adresu poczty elektronicznej, na który mają być przesyłane kolejne edycje Newslettera i kliknięciu pola „Zapisz”. Na Newsletter można się również zapisać poprzez zaznaczenie odpowiedniego checkboxa w trakcie zakładania Konta oraz składania Zamówienia – z chwilą utworzenia Konta oraz złożenia Zamówienia Usługobiorca zostaje zapisany na Newsletter. Usługa Elektroniczna Newsletter świadczona jest nieodpłatnie przez czas nieoznaczony. Usługobiorca ma możliwość, w każdej chwili i bez podania przyczyny, wypisania się z Newslettera (rezygnacji z Newslettera) poprzez wysłanie stosownego żądania do Usługodawcy, w szczególności za pośrednictwem poczty elektronicznej na adres: office@ctchemistry.com.
2. Usługodawca zastrzega sobie możliwość wyboru i zmiany rodzaju, form, czasu oraz sposobu udzielania dostępu do wybranych wymienionych usług, o czym poinformuje Klientów w sposób właściwy dla zmiany Regulaminu.
3. Wymagania techniczne niezbędne do współpracy z systemem teleinformatycznym, którym posługuje się Usługodawca: (1) komputer, laptop lub inne urządzenie multimedialne z dostępem do Internetu; (2) dostęp do poczty elektronicznej; (3) przeglądarka internetowa: Mozilla Firefox w wersji 17.0 i wyższej lub Internet Explorer w wersji 10.0 i wyższej, Opera w wersji 12.0 i wyższej, Google Chrome w wersji 23.0. i wyższej, Safari w wersji 5.0 i wyższej, Microsoft Edge w wersji 25.10586.0.0 i wyższej; (4) zalecana minimalna rozdzielczość ekranu: 1024×768; (5) włączenie w przeglądarce internetowej możliwości zapisu plików Cookies oraz obsługi Javascript.
4. Usługobiorca obowiązany jest do korzystania z CTS Chemistry w sposób zgodny z prawem i dobrymi obyczajami mając na uwadze poszanowanie dóbr osobistych oraz praw autorskich i własności intelektualnej Usługodawcy oraz osób trzecich. Usługobiorca obowiązany jest do wprowadzania danych zgodnych ze stanem faktycznym. Usługobiorcę obowiązuje zakaz dostarczania treści o charakterze bezprawnym.

5. Cost, methods and date of delivery and receipt of the product

1. Delivery of the Product is available on the territory of the Republic of Poland.

2. Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.

3. Personal collection of the Product by the Customer is free of charge.

4. The Seller provides the Customer with the following methods of delivery or collection of the Product:
1) Courier shipment,
2) Courier shipment,
3) Seller's own transport,
4) Personal collection by appointment, hours available at address: CTS Chemistry Sp. z o. o. st. Okulickiego 19, 05-500 Piaseczno.

5. The date of shipment of the Product to the Customer is provided in the card of each product, unless (in special cases) a different date is provided in the description of a given Product or when placing the Order. In the case of Products with different shipping dates, the shipping date is the longest given date. The beginning of the period of delivery of the Product to the Customer is counted as follows:
1) if the Customer selects the method of payment by bank transfer, electronic payment or by payment card (PayU) - from the date of booking the payment  on the Seller's account
2) if the Customer selects the method of payment cash on delivery - from the date of conclusion of the Sales Agreement. ATTENTION! Shipping and delivery are not the same!

6. Date of readiness of the Product for collection by the Customer - if the Customer selects personal collection of the Product, the Product will be ready for collection by the Customer in within 3 business days, unless a shorter period is given in the description of a given Product or when placing the Order. In the case of Products with different dates of readiness for collection, the date of readiness for collection is the longest given date, which, however, may not exceed 7 Business Days. The Customer will be additionally informed by the Seller about the readiness of the Product for collection. The beginning of the period of the Product's readiness for collection by the Customer is counted as follows:
1) If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.

2) If the Customer chooses cash on collection - from the date of conclusion of the Sales Agreement.

6. Product complaint

1. The basis and scope of the Seller's liability towards the Customer, if the sold Product has a physical or legal defect (warranty) are defined by generally applicable law, in particular in the Civil Code (in particular in Articles 556-576 of the Civil Code). For Sales Agreements concluded by December 24, 2014, the basis and scope of the Seller's liability towards the Customer who is a natural person who purchases the Product for purposes unrelated to professional or business activity, due to non-compliance of the Product with the Sales Agreement are defined by generally applicable laws, in particular the Act of July 27, 2002 on special terms of consumer sales and on amendments to the Civil Code (Journal of Laws of 2002 No. 141, item 1176, as amended).

2. The Seller is obliged to deliver the Product to the Customer without defects. A complaint may be submitted by the Customer, for example:
1) in writing to the following address: CTS Chemistry Sp. z o. o. 05-500 Warsaw, ul. Okulickiego 19;
2) in electronic form via e-mail to the following address: office@ctschemistry.com;

3. It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demand a way to bring the Product into compliance with the Sales Agreement or a statement on price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant - this will facilitate and speed up the consideration of the complaint by the Seller. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

4. The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer who is a consumer has requested a replacement of the item or removal of the defect, or has submitted a price reduction statement, specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 calendar days, it is considered that the request was considered justified .

5. The Customer who exercises the rights under the warranty is obliged to deliver the defective Product to the following address: CTS Chemistry Sp. z o. o. st. Okulickiego 19, 05-500 Piaseczno. In the case of a Customer who is a consumer, the cost of delivering the Product is borne by the Seller, in the case of a Customer who is not a consumer, the cost of delivery is borne by the Customer.

7. Out-of-court methods of dealing with complaints and pursuing claims and the rules of access to these procedures

1. Detailed information on the possibility for the Customer who is a consumer to use out-of-court methods of dealing with complaints and redress as well as the rules of access to these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich .php.

2. There is also a contact point at the President of the Office of Competition and Consumer Protection (telephone: 22 5 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw), whose task is to among others, providing assistance to consumers in matters relating to out-of-court resolution of consumer disputes.

3. The consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and pursuing claims: (1) application for dispute resolution to a permanent amicable consumer court (more information at: http://www.spsk.wiih.org.pl/ ); (2) an application for out-of-court dispute resolution to the voivodship inspector of the Trade Inspection (more information on the website of the inspector competent for the place of business activity of the Seller); and (3) assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided, inter alia, by e-mail at the address advice@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (the helpline is open on working days, from 8:00 a.m. to 6:00 p.m., connection fee according to the operator's tariff).

4. At http://ec.europa.eu/consumers/odr , a platform for an online system for settling disputes between consumers and entrepreneurs at the EU level (ODR platform) is available. The ODR platform is an interactive and multilingual website with a comprehensive service point for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services (more information on the website of the platform itself or at the website of the Office of Competition and Consumer Protection : https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

8. Right of withdrawal

1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving any reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is enough to send a statement before its expiry. A declaration of withdrawal from the contract may be submitted, for example:
1) in writing to the following address: CTS Chemistry Sp. z o.o. ul. Okulickiego 19, 05-500 Piaseczno;
2) in electronic form via e-mail to the following address: office@ctchemistry.com

2. An exemplary model withdrawal form is included in Annex 2 to the Act on Consumer Rights and is additionally available in point 11 of the Regulations. The consumer may use the form template, but it is not mandatory.

3. The deadline to withdraw from the contract begins:
1) for a contract under which the Seller issues the Product, being obliged to transfer its ownership (e.g. Sales Agreement) - from taking possession of the Product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract that: (1) covers many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) consists in regular delivery of Products for a specified period - from taking possession of the first of the Products;
2) for other contracts - from the date of conclusion of the contract.

4. In the event of withdrawal from a distance contract, the contract is considered void.

5. The seller is obliged to immediately, not later than within 14 calendar days from the date of receipt of the consumer's statement on withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the consumer other than the cheapest standard delivery method available in the Online Store). The seller refunds the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return, which does not involve any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the reimbursement of payments received from the consumer until he receives the Product back or the consumer provides proof of its return, depending on which event occurs first.

6. The Consumer is obliged to immediately, not later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to the person authorized by the Seller to collect it, unless the Seller proposed that he would collect the Product himself. To meet the deadline, it is enough to send back the Product before its expiry. The consumer may return the Product to the following address: CTS Chemistry Sp. z o. o. Okulickiego 19, 05-500 Piaseczno.

7. The consumer is liable for a decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

8. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:
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2) The consumer bears the direct cost of returning the Product.
3) In the case of a Product that is a service, the performance of which - at the express request of the consumer - began before the deadline for withdrawing from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services fulfilled until withdrawal from the contract The amount of payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.

9. The right to withdraw from a distance contract is not entitled to the consumer in relation to contracts:
1) (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the performance of the service by The seller will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the contract; (3) where the subject of the service is a non-prefabricated Product, manufactured according to the consumer's specifications or serving to satisfy his individual needs; (4) in which the subject of the service is a Product that is subject to rapid deterioration or has a short shelf life; (5) in which the subject of the service is a Product delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery; (6) in which the subject of the service are Products which, due to their nature, are inseparably connected with other items after delivery; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Agreement, and the delivery of which may take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control; (8) in which the consumer explicitly demanded that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or provides Products other than spare parts necessary to perform the repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement; (11) concluded by public auction; (12) for the provision of accommodation services, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service provision; (13) for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline to withdraw from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract.

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9. Provisions concerning entrepreneurs

1. This section of the Regulations and the provisions contained therein apply only to Customers and Service Recipients who are not consumers.

2. The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.

3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.

4. As soon as the Seller releases the Product to the carrier, the benefits and burdens related to the Product and the risk of accidental loss or damage to the Product are transferred to the Customer who is not a consumer. In such a case, the Seller shall not be liable for the loss, shortage or damage to the Product arising from its acceptance for transport until its delivery to the Customer and for delay in the transport of the shipment.

5. If the Product is sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the shipment in time and in the manner accepted for such shipments. If he finds that the Product has been lost or damaged during transport, he is obliged to take all actions necessary to determine the liability of the carrier.

6. According to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards the Customer who is not a consumer is excluded.

7. In the case of Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without giving reasons by sending a relevant statement to the Service Recipient.

8. The liability of the Service Provider/Seller towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim, as well as for all claims in total - up to the amount of the price paid and delivery costs under the Sales Agreement, not but more than one thousand zlotys. The Service Provider/Seller is liable to the Service Recipient/Customer who is not a consumer only for typical damages foreseeable at the time of concluding the contract and is not liable for lost profits to the Service Recipient/Customer who is not a consumer.

9. Any disputes arising between the Seller / Service Provider, the Customer / Service Recipient who is not a consumer shall be submitted to the court competent for the seat of the Seller / Service Provider.

10. Final Provisions

1. Agreements concluded through the Online Store are concluded in Polish.

2. Amendment of the Regulations:
1) The Service Provider reserves the right to amend the Regulations for important reasons, that is: changes in the law; changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations. if the requirements specified in Art. 384 and 384 [1] of the Civil Code, i.e. the Customer was properly notified of the changes and did not terminate the contract within 1 calendar days from the date of notification. In the event that the amendment to the Regulations results in the introduction of any new fees or an increase in the current ones, the Service Recipient who is a consumer has the right to withdraw from the contract.
will in no way infringe the rights acquired by the Service Recipients/Customers who are consumers before the date of entry into force of the amendments to the Regulations, in particular, the amendments to the Regulations will not affect already submitted or submitted Orders and concluded, implemented or performed Sales Agreements.

3 . In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); for Sales Agreements concluded by December 2, 2014 with Customers who are consumers - the provisions of the Act on the protection of certain consumer rights and on liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws 2000 No. 22, item 271 with as amended) and the Act on special conditions of consumer sales and on amendments to the Civil Code of July 27, 2002 (Journal of Laws 2002 No. 141, item 117, as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers - the provisions of the Act on Consumer Rights of May 30, 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.

11. Model withdrawal form

1. Niniejszy punkt Regulaminu oraz postanowienia w nim zawarte dotyczą wyłącznie Klientów i Usługobiorców niebędących Konsumentami.
2. CTS Chemistry przysługuje prawo odstąpienia od Umowy Sprzedaży zawartej z Klientem niebędącym Konsumentem w terminie 14 dni kalendarzowych od dnia jej zawarcia. Odstąpienie od Umowy Sprzedaży w tym wypadku może nastąpić bez podania przyczyny i nie rodzi po stronie Klienta niebędącego Konsumentem żadnych roszczeń w stosunku do CTS Chemistry.
3. W wypadku Klientów niebędących Konsumentami CTS Chemistry ma prawo ograniczyć dostępne sposoby płatności, w tym także wymagać dokonania przedpłaty w całości albo części i to niezależnie od wybranego przez ww. Klienta sposobu płatności oraz faktu zawarcia Umowy Sprzedaży.
4. Z chwilą wydania przez CTS Chemistry Towaru przewoźnikowi przechodzą na Klienta niebędącego Konsumentem korzyści i ciężary związane z Towarem oraz niebezpieczeństwo przypadkowej utraty lub uszkodzenia Towaru. CTS Chemistry w takim wypadku nie ponosi odpowiedzialności za utratę, ubytek lub uszkodzenie Towaru powstałe od przyjęcia go do przewozu aż do wydania go ww. Klientowi oraz za opóźnienie w przewozie przesyłki.
5. W razie przesłania Towaru do Klienta za pośrednictwem przewoźnika Klient niebędący Konsumentem obowiązany jest zbadać przesyłkę w czasie i w sposób przyjęty przy przesyłkach tego rodzaju. Jeżeli stwierdzi, że w czasie przewozu nastąpił ubytek lub uszkodzenie Towaru, obowiązany jest dokonać wszelkich czynności niezbędnych do ustalenia odpowiedzialności przewoźnika.
6. Zgodnie z art. 558 § 1 Kodeksu cywilnego odpowiedzialność CTS Chemistry z tytułu rękojmi za Towar wobec Klienta niebędącego Konsumentem zostaje wyłączona.
7. W wypadku Usługobiorców niebędących Konsumentami, Usługodawca może wypowiedzieć umowę o świadczenie Usługi Elektronicznej ze skutkiem natychmiastowym i bez wskazywania przyczyn poprzez przesłanie Usługobiorcy stosownego oświadczenia.
8. Odpowiedzialność Usługodawcy/Sprzedawcy w stosunku do Usługobiorcy/Klienta niebędącego Konsumentem, bez względu na jej podstawę prawną, jest ograniczona – zarówno w ramach pojedynczego roszczenia, jak również za wszelkie roszczenia w sumie – do wysokości zapłaconej ceny oraz kosztów dostawy z tytułu Umowy Sprzedaży, nie więcej jednak niż do kwoty jednego tysiąca złotych. Usługodawca/Sprzedawca ponosi odpowiedzialność w stosunku do Usługobiorcy/Klienta nie będącego Konsumentem tylko za typowe szkody przewidywalne w momencie zawarcia umowy i nie ponosi odpowiedzialności z tytułu utraconych korzyści w stosunku do Usługobiorcy/Klienta nie będącego konsumentem.
9. Wszelkie spory powstałe pomiędzy Sprzedawcą/Usługodawcą, a Klientem/Usługobiorcą niebędącym Konsumentem zostają poddane sądowi właściwemu ze względu na siedzibę Sprzedawcy/Usługodawcy.

12. POSTANOWIENIA KOŃCOWE

1. Umowy zawierane poprzez Sklep Internetowy zawierane są w języku polskim.
2. Zmiana Regulaminu:
a) Usługodawca zastrzega sobie prawo do dokonywania zmian Regulaminu z ważnych przyczyn to jest: zmiany przepisów prawa; zmiany sposobów płatności i dostaw – w zakresie, w jakim te zmiany wpływają na realizację postanowień niniejszego Regulaminu.
b) W przypadku zawarcia na podstawie niniejszego Regulaminu umów o charakterze ciągłym (np. świadczenie Usługi Elektronicznej – Konto) zmieniony Regulamin wiąże Usługobiorcę, jeżeli zostały zachowane wymagania określone w art. 384 oraz 3841 Kodeksu cywilnego, to jest Usługobiorca został prawidłowo powiadomiony o zmianach i nie wypowiedział umowy w terminie 14 dni kalendarzowych od dnia powiadomienia. W wypadku gdyby zmiana Regulaminu skutkowała wprowadzeniem jakichkolwiek nowych opłat lub podwyższeniem obecnych Usługobiorca będący Konsumentem ma prawo odstąpienia od umowy w terminie 14 dni kalendarzowych od dnia powiadomienia Konsumenta o zmianach Regulaminu.
c) Zmiany Regulaminu nie będą w żaden sposób naruszać praw nabytych Usługobiorców/Klientów będących Konsumentami przed dniem wejścia w życie zmian Regulaminu, w szczególności zmiany Regulaminu nie będą miały wpływu na już składane lub złożone Zamówienia oraz zawarte, realizowane lub wykonane Umowy Sprzedaży.
3. W sprawach nieuregulowanych w niniejszym Regulaminie mają zastosowanie powszechnie obowiązujące przepisy prawa polskiego, w szczególności Kodeksu cywilnego oraz obowiązujących ustaw konsumenckich.
4. Regulamin obowiązuje od dnia 01.12.2022r.

13. WZÓR FORMULARZA ODSTĄPIENIA OD UMOWY (ZAŁĄCZNIK NUMER 2 DO USTAWY O PRAWACH KONSUMENTA)

Wzór formularza odstąpienia od umowy
(formularz ten należy wypełnić i odesłać tylko w przypadku chęci odstąpienia od umowy)
– Adresat:
CTS Chemistry Sp. z o.o.. ul. Okulickiego 19, 05-500 Piaseczno
https://www.ctschemistry.com
office@ctschemistry.com
– Ja/My(*) niniejszym informuję/informujemy(*) o moim/naszym odstąpieniu od umowy sprzedaży następujących rzeczy(*) umowy dostawy następujących rzeczy(*) umowy o dzieło polegającej na wykonaniu następujących rzeczy(*)/o świadczenie następującej usługi(*)
– Data zawarcia umowy(*)/odbioru(*)
– Imię i nazwisko konsumenta(-ów)
– Adres konsumenta(-ów)
– Podpis konsumenta(-ów) (tylko jeżeli formularz jest przesyłany w wersji papierowej)
– Data
(*) Niepotrzebne skreślić.